Archive for the ‘HP Pavilion’ Category

HP Pavilion and problems

July 5, 2007

This is a rant…..

This is the mail content i have put in the support request for my hp pavilion on hp site…

First of all why does the other link where i can mail hp prod manager does not work????

I am irritated by the way HP is handling things, I have a bought a pavilion recently and I was in a hurry so i formatted the entire hard disk. Now i found out that the OS and other drivers are put in a hard disk partition instead of giving me a cd/dvd.
The support is pathetic, dont seem to understand my problem I had logged an email support, then i got a response with instructions on how to back-up, the recovery cd that was given will not work with out that partition…:((

I have tried taking a chat support, here also i did not get any better response, one thing useful information conveyed to me was reseller will give me back up media if warranty is still valid…

Now i call up the shop where i bought they say they are just package movers so they do not have any idea…

Now i have a laptop, on which i have installed Linux, i have paid for windows which i do not have. I have downloaded and installed vista ultimate (whose license expires in a month or so) in this i do not get drivers, the web site is like obsolete…
I will publish my experiences with HP as it goes….